Most things are quick to fix. Start here, and if you're still stuck, email us and we'll sort it.
Open any workflow in the GoHighLevel builder and click inside it once. The extension re-captures your session and the status goes green.
If you just reinstalled or reloaded the extension, refresh your open GoHighLevel tab once. Chrome only reconnects the extension on a fresh page load.
GoHighLevel occasionally changes things under the hood. Run the built-in Health check in the popup, then email us the result. Updates are free and we patch breakages quickly.
The AI add-on is optional and off by default. Turn it on under the gear menu in the popup, then follow the setup steps included with your download.
Still stuck? Email support and include your browser, the account you're on, and what you were doing when it happened.